Otterman speaks... (2003-2007)
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Otterman speaks...

Cycling, macintosh, natural history and life in Singapore - Archives

List of Categories : travel * museum * cycling * Singapore Naturalist * science * kakis * mangroves * movies * mac and the internet * meow * NUS * life in Singapore * lit * world *

Fri 14 Jul 2006

Beachball on a Mac

Category : mac and the internet

What happens when a mac keeps hanging?

All is well with my MacBook Pro but a friend of a friend asked about a problematic Macbook. He reinstalled the Mac OS X (I am assuming 10.4.7, the latest) twice but no joy. The Applecare hotline was unable to help (actually he should persist) but he asked.

So off the top of my head, I suggested a few things and some me@ners chipped in as well; here are the notes below; I'll incorporate further suggestions and URLs.

  • Work around - Try using the Camino or Firefox browsers to see if problem is avoided. If so it might be the Java script.
  • Safari problem? Macfixit suggests this order of battle:
    • Safari menu> Preferences> "Security" tab> De-select the option "Enable JavaScript."
    • Safari menu > Empty Cache
    • Safari menu> Preferences> "Security" tab> "Show cookies"> Delete all cookies.
    • In Finder, Go to  ~/Library/Preferences, delete file "com.apple.Safari.plist"
    • Safari menu> "Reset Safari"(this will delete your browser history, cache, cookies, and other stored data).
  • Is 10.4.7 the problem? Lots of complaints about this. Try downgrading to 10.4.6; but use thee combo update and follow these steps. And make sure you do not install any 3rd party hacks, applications or utilities yet before you retest.
  • Is RAM the problem? - Did you add third-party RAM? If yes, then remove and see how.
  • The Me@n list suggested trying Memtest or those who need a GUI, Rember - it takes awhile so be patient.
  • Could it be insufficient RAM - check Activity Monitor for profile of RAM hoggeers.
  • Hardware? - There is some talk about hanging and even shutting down in Macbooks. Your Applecare warranty means they will ultimately solve the problem on the phone helpline or else issue you a case number. In such a case you will not suffer a penalty if the Apple Service Centre ultimately traces a software problem.

Have fun!

For some reason my copy of Cocktail refuses to allow me to login, so I hunted for and found this free maintenance app - Main Menu

For regular maintenance, see "Prevent Mac Disasters." By Rob Griffiths. Macworld, 24 Jan 2005. Of course some people I know have lived a charmed life, never running any of these steps, ever, yet have a fuss free experience! While you're at it, see also how to Protect your mac I'm a print subscriber of MacWorld hence the ready citations.

If you know of a similar list for Windows, please send the URL. I have dozens more pc-using friends who stare at hourglasses and I don't know where to begin...

Okay Kenneth, I'll dump this into my webpage and stop messing up your feed.

Posted at 7:30AM UTC by N. Sivasothi | permalink | , .