Otterman speaks... (2003-2007)
Weblog about cycling, macintosh, natural history and life in Singapore.
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Otterman speaks...

Cycling, macintosh, natural history and life in Singapore - Archives

List of Categories : travel * museum * cycling * Singapore Naturalist * science * kakis * mangroves * movies * mac and the internet * meow * NUS * life in Singapore * lit * world *

Fri 13 Feb 2004

3rd time lucky

Category : mac and the internet

I am sending in my iBook for repair later. In late November it was for a logic board replacement. They kept it so long (a month), that it was returned with fungus on the screen and a cranky hardisk that hadn't been fixed. Two weeks later they returned me a machine with a disabled firewire port, flickering screen and a cd tray that won't open.

Third time lucky? I'm not alone in this. I've decided to send it in on Friday the 13th for added luck.

AppleCare seems a sarcastic phrase now. And to my two friends contemplating iBooks, I've advised them to wait a bit. Have to be sure this isn't an epidemic. Since this iBook was my battle ax for 1.5 years, I am just hoping this difficult time will end soon.

Its been three months of foot dragging and I pity the unsuspecting person who expects the usual mac standards. I met a friend in Chemistry who looks so deflated. He's got no AppleCare, you see, and it has hit him hard.

Hence this post. After all that advocacy, must help out with caveat emptor.

Meanwhile the "other machine" in the office isn't seizing the advantage. It has me frantically downloading updates to plug a critical flaw apparently discovered ages ago. Best I just run SETI@home on that one.

Posted at 6:07AM UTC by N. Sivasothi | permalink | , .